WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may have to contact their support team. As well as email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback once they have ordered through our website, and exactly the same applies to placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods which have arrived to your door without our express prior approval.
Any kind of different ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you are a loyal customer, we will reward you with even more discounts, freebies or merchandise, and even cash. We are focused on offering our customer support professionals with training and education on our products, and also providing them having an extensive library of educational Vape Pens material, including videos and printed resources.
Is there an alternative way to earn reward points or cash back? Yes, you may use your credit or debit card to get items from our website. When you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you will not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We are still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We have policies and procedures set up for returning items you could be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to online businesses employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where can I contact the Customer Service department? Our phone number is easily available on our home page. Should you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you should contact us whenever.
Will there be a warranty or guarantees? Our policy would be to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect when using our products, you must notify us right away as a way to obtain a proper replacement.